Module 1
From Chatbot to Assistant

• The finished owner dashboard shown first, as the end goal of the day.
• A chatbot answers; an assistant produces a result that a person has checked.
• Chat, Work and Codex in one picture, and the decision test: what do you want at the end? A helpful answer, or a finished file?

Module 2
ChatGPT Foundations and PRISM+ Prompting

• ChatGPT as a well-read intern, with three roles: Assistant, Amplifier, Challenger.
• Choosing speed or depth by the job, not by the model name.
• Privacy settings before the first prompt: Data controls, Memory and Temporary Chat.
• PRISM+ in order: Purpose, Role, Instruction + Interview + Input, Structure, Measure.
• Letting ChatGPT interview you before it produces anything.

Module 3
Build a Calculator without Coding

• Describe the tool, let ChatGPT build it, then test it with numbers you already know.
• Change one thing at a time.
• Why a calculator built this way is an internal tool and is not shared outside the company.
• Trainer demonstration: the first version built live.
• Pair exercise: check the three hero products against the answer key.
• Hands-on exercise (W2): add a voucher and correct the tier price, then re-test.

Module 4
Projects, Files and Skills

• One ChatGPT Project per company: instructions, files and project-only memory.
• File limits depend on the plan, so choose the seven files that matter.
• Four prepared skills (or instruction cards): brand voice and content, FAQ-grounded enquiry reply, customer-data clean-up, owner dashboard.
• Permission levels for any tool that touches files: narrowest first, and always on a copy folder.
• Usage budgeting: spend the allowance on the jobs that need it.

Module 5
Brand and Marketing

• A voice card built from six past posts, with two voices: wholesale and consumer.
• Every claim must match the product catalogue.
• One generated poster image, with a proofreading check of every word on the image.
• A two-week content calendar.