ChatGPT AI for Business Level 2 Training Course | Online Marketing Academy in Johor Bahru Malaysia

ChatGPT AI for Business Level 2

When business owners request an AI solution, they often ask for a superficial feature, like a website chatbot while their profitability leaks through operational bottlenecks, unhandled enquiries, or inaccurate pricing quotes. Many professionals who learn AI struggle to commercialise their knowledge because they build tools before understanding the real constraint, promise features AI cannot reliably deliver, or price by guesswork.

ChatGPT AI for Business Level 2 bridges this commercialisation gap through an intensive, hands-on one-day workshop. Designed for consultants, agency starters, and internal AI champions, this course teaches a rigorous, client-tested implementation lifecycle: Find It, Price It, Build It, Prove It, Sell It.

Working entirely in a client simulator - Dapur Mesra Trading Sdn Bhd - participants step into the role of an AI consultant. You will conduct a structured discovery interview to uncover the owner's true constraint, create a Promise Ledger to ensure you never over-promise on AI capabilities or privacy, calculate the annual cost of the problem, and construct an Enquiry-to-Quote Assistant without writing code. You will then stress-test the build against adversarial traps, harden its limits, and package it into a value-backed three-option proposal with a one-page ROI summary and a long-term maintenance retainer.

Who Should Attend

Target Audience: Consultants, freelancers, corporate trainers, agency starters, and in-house AI project champions who need to discover, price, build, and deliver a first AI solution for a client or internal business unit.
Technical Experience: No coding or programming background is required.
Prerequisites & Setup: Attendees must bring a laptop (Windows 10/11 or Mac) with an active paid ChatGPT Plus plan signed in on both the web and desktop app.
Participants work strictly with provided simulation client datasets—no real-client or confidential company data is uploaded.

Course duration

1 Day

Course fee

RM 1,620

What you will get?

Assessed Working AI Solution & Test Log: A working ChatGPT Project workspace (Enquiry-to-Quote Assistant) validated against a 10-line before-and-after test log and an explicit client limits statement.
Defensible Three-Option Proposal & ROI One-Pager: A client-ready proposal template with three tiered scopes, staged payment schedules, and a mathematical value sheet with every assumption documented.
The ChatGPT Promise Ledger: A risk-management framework categorising client requests into can sell, can sell with conditions, and do not sell to prevent over-promising on uptime, privacy, or automation limits.
Actionable First-Offer & Retainer Roadmap: A structured 30-day first-offer plan targeting your market, complete with immediate 7-day action steps, an acceptance checklist, and ongoing maintenance retainer scopes.
Certification of Completion & Complete Course Pack: A certificate of attendance, participant workbook, prompt card pack (including the Rescue Lifeline card), and the complete Dapur Mesra client case kit.

Get Certified!
Earn a valuable certificate upon completion, boosting your professional credentials.

ChatGPT AI for Business Level 2 Certificate

Delivery Method
Hybrid (Face-to-Face / Online)

REGISTER NOW
DOWNLOAD BROCHURE

What you will learn?

Module 1
What Clients Really Buy

Toolbox Capabilities Overview: Navigating ChatGPT Projects, Work, Codex, custom instructions, and scheduled workflows in one unified view.
Surface Requests vs. Hidden Costs: Dissecting the case company simulator where a website chatbot request masks wholesale enquiry leaks and misquoted price tiers.
The Build as the Vehicle: Aligning every technical build directly with the client's financial destination.

Module 2
The ChatGPT Toolbox and the Promise Ledger

Toolbox Capabilities Overview: Navigating ChatGPT Projects, Work, Codex, custom instructions, and scheduled workflows in one unified view.
What to Promise vs. What to Refuse: Defining strict operational boundaries by subscription plan, token allowances, data privacy, and system uptime.
Client Workspace Ownership: Enforcing best practices where all client solutions are built within the client’s own business account.
Boundaries of AI: Identifying when to hand off 24/7 automation and checkout payments to platforms like n8n or payment gateways rather than ChatGPT.
Hands-on Workflow (BW2): Building a comprehensive Promise Ledger (can sell, can sell with conditions, do not sell) for your core service offerings.

Module 3
Discovery - Find the Constraint

The 10 Discovery Questions: Asking targeted numerical and operational questions instead of collecting subjective opinions.
AI-Assisted Discovery: Leveraging ChatGPT to interview the consultant and extract missing situational details.
Fact-Checked Client Simulation: Conducting discovery interviews where the simulated owner answers strictly from established case facts.
Hands-on Workflow (BW1): Converting interview notes into a concise, one-sentence constraint statement supported by three key facts and an audit list of pending figures.

Module 4
Value Math and Pricing

Quantifying the Problem: Calculating annual problem costs using conservative operational formulas (frequency × financial impact × 52 weeks).
Margin vs. Revenue: Anchoring value assessments in gross margins and recoverable costs rather than top-line revenue.
Defensible Pricing Rules: Documenting all assumptions to withstand client scrutiny and applying the 10x ROI sanity-check rule of thumb.
Hands-on Workflow (BW3): Generating a mathematical value sheet with tiered recovery scenarios (10%, 20%, 30%) and a defensible project price range.

Module 5
Build the Hero Solution

The Enquiry-to-Quote Assistant: Creating a dedicated ChatGPT Project equipped with PRISM+ instructions, verified price lists, product catalogues, and FAQs.
Iterative Prompt Refinement: Testing one case at a time, inspecting outputs, and refining instructions systematically.
Mandatory Test Gate: Executing ten diverse test cases covering multilingual enquiries (English, Malay, Chinese), bank data traps, refund edge cases, and conflicting pricing sheets.
Hands-on Workflow (BW4): Delivering a working Project accompanied by a completed ten-line test log documenting expected vs. actual results.

Module 6
Verify and Harden

Vibe and Verify Protocol: Establishing strict acceptance criteria before presenting the build to the client.
Adversarial Stress Testing: Attempting to force the assistant to leak bank details, apply wrong pricing tiers, or fabricate unauthorized warranty promises.
Safe Escalation Protocols: Defining explicit rules for queries the AI assistant must refuse and pass to a human manager.
Hands-on Workflow (BW5): Writing hardened Instructions v2, compiling a before-and-after test log, and drafting a client limits statement.

Module 7
Package and Pitch

Three-Option Proposal Architecture: Structuring proposals with tiered options to avoid take-it-or-leave-it price resistance.
The One-Page ROI Summary: Summarising measurable business metrics and explicit assumptions without making legally binding return guarantees.
Managing Price Objections: Protecting project value by reducing scope rather than discounting rates.
Hands-on Workflow (BW6): Assembling an editable proposal pack, one-page ROI sheet, and delivering a 3-minute pitch against live client objections.

Module 8
Deliver, Hand Over, Retain

Staged Payment Framework: Structuring milestones and deposits so uncompensated effort is minimised.
Formal Acceptance Testing: Using the validated Module B5 test log as the objective standard for project completion.
Client Handover Protocol: Transferring workspace ownership alongside a bilingual (English and Bahasa Malaysia) user guide.
Scoping Retainers: Structuring recurring maintenance contracts to manage model deprecations, API changes, and periodic skill re-verification.

Module 9
First-Offer Plan and Close

Market Targeting: Identifying your immediate first prospect, defining their operational bottleneck, and selecting an optimal option tier.
The 7-Day Sprint: Setting an actionable milestone calendar for the upcoming seven days post-training.
Summative Competency Check: Completing the post-training knowledge assessment to certify mastery of course objectives.

Certified Trainer

About Kalmen Chia

Kalmen Chia is the founder and CEO of E-Global SCM Solutions Sdn Bhd, a Malaysian technology company specialising in AI-driven ERP automation and digital transformation for small and medium enterprises (SMEs). With more than 25 years of experience in technology and business innovation, he became an early adopter of TinyERP (now Odoo) in 2006 and has since championed the use of open-source, scalable tools to democratise technology for SMEs.

Seeing a shortage of local talent in back-end development and disciplined Agile practices, Kalmen has invested heavily in mentoring and growing Malaysian developers, establishing the ByteGround Coworking Space to foster collaboration among AI developers, ERP specialists and young entrepreneurs. His commitment to continuous learning led him to obtain HRD Corp Train-the-Trainer certification, enabling him to offer claimable training programmes that guide businesses through digital transformation and technology optimisation.

Kalmen’s leadership philosophy blends the timeless habits of Stephen Covey with the modern insights of Dr. Brené Brown. He encourages vulnerability, empathy and courageous risk-taking, fostering a culture where team members feel safe to innovate and contribute. Agile and collaborative project-management practices underpin his approach, ensuring clients and partners are engaged as stakeholders rather than passive recipients.

Certifications

Founder and CEO – E-Global SCM Solutions Sdn Bhd
HRD Corp TTT Certified Trainer – Human Resource Development Corporation, Malaysia

How to apply & claim HRD Corp for this course?

You can check with your HR to Apply and claim for the training grant online.

Please WhatsApp +6011-1144 5462 for any further questions regarding HRD Corp claim.

What do other participants say?

AI for Marketing & Business

"I would like to thank the trainers for sharing their knowledge on the application and operational skills of AI in marketing and business. This course has been engaging, filled with surprises, and has equipped me with new skills."

Kelvin Lok Kerk Tee Genting Property Sdn Bhd

AI for Marketing & Business

"My company has enrolled me in one of their courses, and I’m impressed with the quality of the training. The materials were comprehensive, the trainer was knowledgeable, and the content delivered was solid and well-structured, Which is actually helping me in improving business knowledge. I would highly recommend this academy to anyone who is looking to upskill their career."

Ch'ng Shee Kei VMM Holdings Sdn Bhd

AI for Marketing & Business

"Just attended the ‘AI for Marketing & Business’ online training. Clear frameworks, real examples, and tools I can apply immediately for content and ads."

Toh Kean Lip Kedai Pajak Well Chip Sdn Bhd

AI for Marketing & Business

"Thank you Mr Martin for the training session, he is well delivered his knowledge and making the training interesting, overall quite enjoy this lesson and know more about prompt for AI. Maybe can have more question on classpoint, excited to answer it."

Jong Siaw Tsui Pansar Company Sdn Bhd

AI for Marketing & Business

"I truly enjoyed the online training workshop. The facilitor was knowledgeable and engaging and the materials provided were very helpful. I especially appreciated the practical example and interaction discussion. Looking forward to more sessions like this in the future."

Lai Fooi Fong Kuala Lumpur

Facebook Ads for Business

"Their professionalism and expertise truly set them apart." Lai Ming Li Vigor Auto Sdn Bhd

ICDL Professional Digital Marketing Certification

"Great session. Good trainer." Sasitharan A/L Sreedaran Jomlist Digital PLT

Facebook Ads for Business

"Mr. Johnson is a experienced trainer and shared some relevant case studies during the 2 days training." Chin Ching Xuan Perpetual Ace Sdn Bhd

Facebook Ads for Business

''Precised content and trainer understands market needs.'' Alice Loh Marketing Manager SDS Food Manufacturing Sdn Bhd

Facebook Ads for Business

"Interesting FB ads strategy sharing. Glad to know more info on this." Mac Leasing & Marketing Manager Daiman Properties Sdn Bhd

Professional Diploma In Digital Marketing (DMI)

"Good & knowledgeable for current market requirement." Huzaifah Bin Hatimbai Marketing & Sales MNJB Realty Sdn Bhd

Start your Online Business with Shopify

"I would like to recommend the training to others member." Cheah Wai Shiang Lecturer Universiti Malaysia Sarawak (UNIMAS)

Facebook Marketing for Business

“很荣兴能听老师的讲课。课程内容很好。实用。服务态度五星。超给赞。” 张小娟 China

Facebook Marketing for Business

"Good material, well-understanding lecture, organizing & systematic way to guide the student. Definitely will share to those who need the skills." Vincent Hwang Director Hwang Physio Kit

Facebook Marketing for Business

"Thanks Mr. Johnson for a comprehensive Facebook marketing session and now I have a better and clear understanding in facebook advertisement." Chew Kian Hong Negotiator Tophils Realty

Professional Diploma In Digital Marketing (DMI)

"The course content are good, especially is a entirely new concept compare with conventional way of doing marketing, it will benefit and improved my marketing strategy." Teo Seng Kuang Director Xin Guang Premier Corporation Sdn Bhd

Professional Diploma In Digital Marketing (DMI)

"Course and slide is very useful and practical for us." Bernice Loh Marketing Manager Schwan-Stabilo Marketing Sdn Bhd

Professional Diploma In Digital Marketing (DMI)

"Yes, training are very friendly, and all learned are definitely good for business use." Tan Wen Yao General Manager Grand Esteem Sdn Bhd

Professional Diploma In Digital Marketing (DMI)

"Digital marketing seemed easy on the surface, but only after attending DDM i got to know the wisdom & mechanism behind what seemed easy." Tan Yuet Chi Director Grand Esteem Sdn Bhd

Professional Diploma In Digital Marketing (DMI)

"A very good course. I enjoyed the course. Good content & experience speakers." Noor Hazarina Senior Lecturer UTM

View All Testimonials

View All Customers

Need more info? Questions?

Connect with us to find out more about the Blockchain for Business Owners training course details.
Call +6011-1144 5462 or WhatsApp us for ChatGPT AI for Business Level 2 training course.

WhatsApp Us +6011 1144 5462

Fully Claimable HRD Corp Approved Digital Marketing Training Courses In Malaysia

Does your company contribute to HRD Corp?

Employers who contribute to HRD Corp are eligible to access their levy payments by claiming training reimbursements through various training schemes that are implemented by PSMB. Our courses are fully HRD Corp claimable, so you should make full use of this facility.

Learn More