About Johnson Lai

Johnson Lai is a pioneer in the digital marketing landscape, holding the distinction of being one of the first few Facebook Certified Lead Trainers in Malaysia and the first to achieve this prestigious badge in Johor Bahru. With a rare combination of MBA-level strategic thinking and deep-in-the-trenches technical execution, Johnson doesn’t just teach theory, he delivers actionable, ROI-focused frameworks that empower businesses to dominate their digital space. 

Certifications

About Grace Oh

With over 3 decades of experience across multi-national companies and public listed companies, Grace brings a unique blend of financial rigor and sustainability expertise as an Environmental, Social, and Governance (ESG) practitioner. Having served as a head of corporate finance and an MBA graduate from Nottingham Trent University, she possesses a deep-rooted understanding of the Malaysian corporate landscape, from managing Bursa Malaysia reporting and internal audits to navigating complex tax incentives and manufacturing licenses. This extensive background allows her to approach ESG not as an isolated compliance task, but as a strategic financial and operational imperative that influences risk management, corporate insurance, and long-term bank financing.

As the designated Sustainability Liaison Officer in her previous organization, she has moved beyond theory to lead the practical implementation and execution of ESG programs for the whole organizations. Her experience is centered on the "hands-on" reality of sustainability, where she spearheads the mobilization of various departments to streamline ESG data collection and compilation. By bridging the gap between frontline operations and executive reporting, she ensures ESG disclosures support a transition toward genuine, transparent value creation.

In her capacity as a consultant, she translates national frameworks and guides like National Sustainability Reporting Framework (NRSF), Bursa Malaysia Listing Requirements and Simplified ESG Disclosure Guide (SEDG) into actionable roadmaps that resonate with stakeholders at every level, from operational staff to Board Directors.

Certifications

• MBA (Finance) – Nottingham Trent University

About Dr. Kuan Chi Meng

Dr. Kuan is an experienced management consultant and Certified and Accredited Trainer (HRD Corp) with 30+ years of professional industry experience spanning multinational organizations across diverse industries. His extensive career includes leadership roles such as General Manager, Country Manager, Head of Sales, National Sales Manager and Division Manager with renowned multinational companies including Schneider Electric (French), Schutz (German), Jungheinrich (German), and Munters (Swedish). As a trained engineer who evolved into a Subject Matter Expert, Dr. Kuan brings a unique blend of technical acumen and strategic business insight to his training and consulting practice.

Dr. Kuan graduated with a Doctor of Business Administration (DBA) from Universiti Utara Malaysia (UUM) and an MBA from University of East London (UK). His academic credentials are complemented with published research in international peer-reviewed business management journals, including studies on managerial coaching and organizational performance. His doctoral thesis explored the relationship between employee work performance, managerial coaching, coachability and self-efficacy, demonstrating his commitment to evidence-based management practices.

Dr. Kuan's training expertise encompasses Leadership Development, Developing Essential Management Skills with AI, Effective Sales Management, Strategic Key Account Management, Mastering Consultative Selling Skills, The Art of Managerial Coaching, Crafting KPI Performance Management and ESG Programs. His flagship Program, "ESG Reporting for SMEs” which is 100% HRD Corp Claimable, is particularly sought-after and uniquely supports the country in promoting the integration of Sustainability and ESG Initiatives into the business operations within the SMEs. With 20+ years of training, consulting and coaching experience, as both an internal and external facilitator, Dr. Kuan excels at developing leadership capabilities and driving organizational performance improvements.

Certifications

• Doctor of Business Administration (DBA) – Universiti Utara Malaysia (UUM)
• MBA – University of East London (UK)