Where And When Did Yahoo Go Wrong?

13 May 2019 Where And When Did Yahoo Go Wrong?
Yahoo started as a manually constructed list of links to websites and aspired to be a media portal to the Web. The culture that developed at Yahoo apparently shortchanged engineering in the grand scheme of things (media people were viewed as more important). 

At Google, engineers were first-class citizens, so Google attracted top engineers and could be very selective in hiring. Over the years, Google (and later Facebook FB +0%) assembled a greater brain and skill capital than Yahoo. Google started later than Yahoo and viewed the core challenge as an algorithmic problem—finding the best Web sites through automated indexing and real-time search, not manual indexing like Yahoo. 

So, Google relied on automation more, used a memorable, minimalistic interface that didn’t require daily maintenance, focused on a better-defined objective, and leapfrogged the competition. With a leaner operation, Google wasn’t hit as hard by the dot-com bubble bursting (dot-bomb) as Yahoo. Facebook started much later, had a crisp goal, and also managed to attract great engineers, many from Google. 

Like Google, Facebook stayed lean for awhile, remaining flexible and sensitive to what prospective customers wanted.

Lessons learned (for the long term):

-Focusing on one thing and becoming the best at it is important.
-Effective automation beats manual labor.
-Quality hiring and retention are important.
-Lean operation helps survive in a slow economy.

Google’s obsession with infrastructure and data-driven culture of self-improvement were prescient (Amazon is another example). Reliable and scalable infrastructure is very attractive to engineers—it improves the learning curve, avoids routine, provides a valuable experience, and improves the resume even when projects fail.

It also makes possible acquisition more attractive to innovative companies that can leverage their technology at the Google scale. Google realized this advantage early and made a number of strategic acquisitions, such as YouTube, the team that developed the Android OS, and more recently DeepMind. In contrast, Yahoo wasn’t as successful in acquisitions and their integration, so missed many market opportunities.

Another lesson learned: Planning and optimizing for the large scale—data, processing, engineering, business, branding—ensures continuing innovation and helps capture new markets.

Source: Forbes.com